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Virtual Clinical Counseling services launched by Fleet and Family Support Program is advancing mental health support for Sailors and families.
Emmy-winning Imagination Movers tour Navy bases in Japan & Korea, bringing family-friendly entertainment to over 350 people.
Navy MWR launches Operation MWR to boost morale with 65+ global events featuring entertainers like The All-American Rejects, Dierks Bentley, Goo Goo Dolls, Jim Gaffigan, Russell Dickerson, and more!
Navy's Leadership in Training (LIT) Program launched at NSA Mid-South, igniting inspiration and empowerment among selected employees. 13 employees were selected across all Quality of Life (QOL) programs to be a part of the inaugural group.
Exciting news! Navy MWR has upgraded Wi-Fi at all CONUS Liberty Centers! Sailors can now enjoy enhanced digital experiences, stay connected, and engage in recreational activities.
The Integrated Primary Prevention (IPP) Program at Naval Base San Diego stands out for its innovative approach to providing essential support services to Sailors.
At sea, the Navy's AFLOAT Recreation Program enhances the well-being of 80K+ Sailors and Marines during deployments.
The annual Customer Service Satisfaction Survey, launched by Navy MWR, aims to gather feedback on its programs and services for Sailors and families.

Navy MWR Seeks Feedback through Annual Customer Satisfaction Survey

 

By Naomi Wilkins, Commander, Navy Installations Command

WASHINGTON - In an effort to enhance services and facilities for Service Members, the Navy Morale, Welfare and Recreation (MWR) program has launched its annual Customer Satisfaction Survey, extending an invitation to active duty personnel to share their feedback.

Over 30,000 active duty Service Members have already begun receiving e-mail invitations to participate in the survey; both those who utilize and those who do not utilize installation MWR services and facilities. The survey seeks to assess whether the MWR program is effectively fulfilling its mission and adequately meeting the needs of service members.

Participants are urged to share their perspectives, offering insights that will help shape future programming decisions, facilities and other services at their installations. “As part of our commitment to providing excellent service and meeting the needs of Navy personnel, we rely on your feedback to ensure we're on the right track,” explains Lisa Sexauer, Fleet Readiness Director.

The survey is open through May 2024. Service Members who have been selected to participate will receive timely reminders, which are part of a proactive strategy to encourage maximum participation and to accumulate as many responses as possible. “Together, we can ensure that our Service Members receive the best possible opportunities for Quality of Life programming,” adds Sexauer.

 

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